{"id":560,"date":"2024-12-13T16:55:47","date_gmt":"2024-12-13T16:55:47","guid":{"rendered":"https:\/\/www.lespritdeschartrons.fr\/\/\/terms-and-conditions-of-sale\/"},"modified":"2024-12-14T17:00:29","modified_gmt":"2024-12-14T17:00:29","slug":"terms-and-conditions-of-sale","status":"publish","type":"page","link":"https:\/\/www.lespritdeschartrons.fr\/en\/terms-and-conditions-of-sale\/","title":{"rendered":"TERMS AND CONDITIONS OF SALE"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_row _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Raleway|300|||||||&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; header_font=&#8221;Raleway|600||on|||||&#8221; header_2_font=&#8221;Raleway|600||on|||||&#8221; header_3_font=&#8221;Raleway|600||on|||||&#8221; hover_enabled=&#8221;0&#8243; text_orientation_tablet=&#8221;&#8221; text_orientation_phone=&#8221;center&#8221; text_orientation_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h1>Terms and conditions of stay<br \/>in a bed and breakfast at l&#8217;Esprit des Chartrons<\/h1>\n<p><strong>Article 1 &#8211; Duration of stay<\/strong>: The customer accepting the present contract concluded for a fixed period<br \/>will not be able under any circumstances to prevail himself of an unspecified right to the maintenance in the places.<\/p>\n<p><strong>Article 2 &#8211; Booking validation<\/strong>:<br \/>Stays are guaranteed by the provision of a full credit card number. No<br \/>direct debit will be made before the start of the stay, and the customer must pay the full<br \/>amount of the stay on arrival, by credit card, cheque or cash.<br \/>For bookings made more than one month in advance, and only in this case, a deposit<br \/>may be accepted. It will be cashed on receipt and deducted from the invoice on your arrival.<br \/>Amount of the deposit:<br \/>\u25aa for 1 to 4 nights, the entire stay<br \/>\u25aa for more than 4 nights: the first 4 nights + 10% of the remaining nights.<br \/>Method of payment of the deposit: either by cheque (payable to Esprit des Chartrons),<br \/>or by bank transfer. The<br \/>reservation is not binding until the deposit has been cashed.   <\/p>\n<p><strong>Article 3 &#8211; Cancellation by the customer<\/strong>: All cancellations must be notified to the owner in writing.<br \/>\u25aa Cancellation before the start of the stay:<br \/>\u2713 if the cancellation occurs less than fifteen days before the start date of the stay for<br \/>stays of 1 to 2 nights, or less than one month for stays of 3 nights or more, the<br \/>owner will retain 30% of the amount of the stay.<br \/>\u2713 if cancellation occurs between 48H and 24H before the start date of the stay, the<br \/>owner will retain 60% of the total amount of the booking.<br \/>\u2713 if cancellation occurs less than 24H before the start date of the stay, the owner<br \/>will retain the full amount of the reservation.<br \/>\u25a0 If the customer does not show up before 7 p.m. on the scheduled start date of the stay, the<br \/>owner may dispose of his guest rooms and will retain the full amount of the<br \/>reservation.<br \/>\u25aa In the event of a shortened stay, the price corresponding to the cost of the accommodation remains<br \/>acquired in full by the owner.<\/p>\n<p><strong>Article 4 &#8211; Cancellation by the owner<\/strong>: The owner must inform the customer in writing and must<br \/>offer alternative accommodation with equivalent services. The customer, without prejudice to any recourse<br \/>for compensation for any damage suffered, will be reimbursed immediately for any sums already<br \/>paid. <\/p>\n<p><strong>Article 5 &#8211; Arrival time<\/strong>:<br \/>Rooms are available from 5pm. The customer must inform us of any arrival after 8pm.<br \/>The parking space will only be made available when the customer takes possession of the room. <\/p>\n<p><strong>Article 6 &#8211; Departure time<\/strong>:<br \/>On the day of departure, the room must be vacated by 12pm, the parking space being left at<br \/>disposal until 4.30pm.<\/p>\n<p>SARL L&#8217;esprit des Chartrons. Terms and conditions of sale. MAJ 03\/2019<br \/>Siret 518 865 191 00010  <\/p>\n<p><strong>Article 7 &#8211; Visitor&#8217;s tax<\/strong>:<br \/>The visitor&#8217;s tax is collected by the owner, who then transfers it to the Public Treasury. This tax<br \/>partly finances the Bordeaux Tourist Office. It is included in the price of the<br \/>room.  <\/p>\n<p><strong>Article 8 &#8211; Change of rooms<\/strong>:<br \/>Without the customer being able to claim any compensation, the owner reserves the right to<br \/>change the room initially booked by the customer for a room of the same capacity or<br \/>higher capacity. In such a case, the cost of the reservation remains unchanged. <\/p>\n<p><strong>Article 9 &#8211; Occupants<\/strong>:<br \/>The number of occupants must be in accordance with that agreed at the time of booking. If this is not the case,<br \/>the owner reserves the right to refuse guests; please note that the Montaigne room cannot accommodate<br \/>children. No visitors will be admitted to<br \/>the guest house without the prior agreement of the owners.  <\/p>\n<p><strong>Article 10 &#8211; Pets<\/strong>:<br \/>In order not to disturb the other occupants, pets are not accepted at l&#8217;Esprit des<br \/>Chartrons. In the event of non-compliance with this clause by the customer, the refusal to accept animals and their<br \/>owners by the owner of the guest rooms cannot be assimilated to a modification or a<br \/>breach of contract on the owner&#8217;s initiative. Consequently, in the event of the customer&#8217;s departure, no<br \/>reimbursement can be considered.  <\/p>\n<p><strong>Article 11 &#8211; Art of living, use of the premises<\/strong>:<br \/>To ensure the tranquillity of the premises and the comfort of guests, the customer undertakes to comply with the instructions<br \/>for good manners set out in the rooms and in these general terms and conditions of sale.<br \/>We also ask that you refrain from smoking in the rooms and respect the peace and quiet of<br \/>.<br \/>The customer undertakes to return the rooms in perfect condition at the end of the stay and to declare, and assume<br \/>financially, any damage for which he may be responsible.<br \/>Children are the sole responsibility of their parents.<br \/>Guests are not free to use the kitchen.<\/p>\n<p><strong>Article 12<\/strong> &#8211; The present conditions of sale may be modified at any time without prior notice. The<br \/>payment of a deposit or the communication of a credit card number implies the acceptance and the<br \/>respect of the present general conditions of sale. <\/p>\n<p><strong>Article 13<\/strong> &#8211; In accordance with the law of January 6, 1978, amended on January 8, 2018, you have a<br \/>right to access and rectify data concerning you. The Maison d&#8217;H\u00f4tes l&#8217;Esprit des<br \/>Chartrons undertakes not to pass on to other companies or organizations the information that you<br \/>have communicated to it. <\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Terms and conditions of stayin a bed and breakfast at l&#8217;Esprit des Chartrons Article 1 &#8211; Duration of stay: The customer accepting the present contract concluded for a fixed periodwill not be able under any circumstances to prevail himself of an unspecified right to the maintenance in the places. Article 2 &#8211; Booking validation:Stays are [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-560","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.lespritdeschartrons.fr\/en\/wp-json\/wp\/v2\/pages\/560","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.lespritdeschartrons.fr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.lespritdeschartrons.fr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.lespritdeschartrons.fr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.lespritdeschartrons.fr\/en\/wp-json\/wp\/v2\/comments?post=560"}],"version-history":[{"count":2,"href":"https:\/\/www.lespritdeschartrons.fr\/en\/wp-json\/wp\/v2\/pages\/560\/revisions"}],"predecessor-version":[{"id":562,"href":"https:\/\/www.lespritdeschartrons.fr\/en\/wp-json\/wp\/v2\/pages\/560\/revisions\/562"}],"wp:attachment":[{"href":"https:\/\/www.lespritdeschartrons.fr\/en\/wp-json\/wp\/v2\/media?parent=560"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}